teamspace’s MCP construction kit is made up of base tools. An administrator selects from them what an access should offer – see Select and tailor tools. This page lists what is on offer.
What you see here is not what you get. This list shows the catalogue. Which tools are available to you depends on how your access is tailored – and what you see with them depends solely on your permission profile. The quickest way is to ask your assistant itself: “Which tools do you have for teamspace?”
Categories
When adding a tool, you first choose the Category. It groups the tools by area:
| Category | Explanation in the dialog |
|---|---|
| Open items | Tools for managing open items |
| Projects | Tools for project management |
| Appointments | Tools for appointment management |
| Project times | Tools for project time tracking |
| Files | Tools for file management |
| Sales | Tools for sales management |
| Attendance | Tools for attendance management |
| Capacity | Tools for capacity planning |
| Expenses | Tools for expense management |
| Personnel | Tools for personnel management |
| CRM | Tools for CRM management |
Tools at a glance
The tools follow a consistent pattern that is easy to remember:
- “Search …” returns a list of hits for a search term.
- ”… information” returns the details of a single record.
In practice they almost always belong in an access as a pair: search first, then drill in.
General and context
| Tool | What it returns |
|---|---|
| Who am I | The logged-in user. Small but important – without this tool the assistant doesn’t understand questions like “my tickets” or “my team”. |
| Agenda | The user’s agenda. |
| Activities for the last month | What has happened over the past four weeks – useful for reviews and weekly reports. |
Personnel
| Tool | What it returns |
|---|---|
| Search employees | A list of hits for employees. |
| Employee information | Details of an employee. |
CRM
| Tool | What it returns |
|---|---|
| Search contacts | A list of hits for contacts. |
| Contact information | Details of a contact. |
Tickets
| Tool | What it returns |
|---|---|
| Search tickets | A list of hits for tickets. |
| Ticket information | Details of a ticket. |
| Search ticket channels | A list of hits for ticket channels. |
| Ticket channel information | Details of a ticket channel. |
| Search ticket processes | A list of hits for ticket processes. |
| Ticket process information | Details of a ticket process. |
| Search ticket statuses | A list of hits for ticket statuses. |
| Ticket status information | Details of a ticket status. |
Why so many ticket tools? Because an assistant asked to “group all untouched bug tickets by status” needs first the channel, then the statuses and then the tickets. This fine breakdown is the reason it works without a ready-made report.
Projects
| Tool | What it returns |
|---|---|
| Search projects | A list of hits for projects. |
| Project information | Details of a project. |
| Search project roles | A list of hits for project roles. |
| Project role information | Details of a project role. |
Files
| Tool | What it returns |
|---|---|
| Retrieve file details | Details of a file. |
An example configuration
The “Employee” access with the description “For everyday tasks” reaches around 42k tokens with 36 active tools – “fits comfortably”, according to the details panel. It contains Agenda, Who am I, Activities, the employee and contact tools, the full ticket block, the project tools, Organisations and file details.
That covers the everyday work of most colleagues – and not a single personnel, finance or expense tool is included. That is exactly what good tailoring looks like.
Notes
- The catalogue grows. This list reflects today’s state; new base tools are added continually. What counts is always the category dropdown in your tenant.
- The label is adjustable. An administrator can give each tool a name of their own within their access; the base tool behind it stays the same.
- Tools know no permissions. Whether a tool sits in the access says nothing about what you see with it – see Security and permissions with MCP.
- More is not better. Every additional tool costs speed and accuracy – see How MCP works in teamspace.
Related topics
- Select and tailor tools MCP & AI agents Configuration
- How MCP works in teamspace MCP & AI agents Concept
- Supported clients MCP & AI agents Reference
- Topic: Ticketing system Ticketing
- Topic: Open items Open items